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Shipping & Returns
We hope that you love everything you received from BY Y DESIGN. If not No Problem!
Shipping.
U.S & Canada Orders - Orders are processed and shipped out within 5-8 Business Days.
Returns and exchange.
- You may return it for store credit only. Store credit never expires.
- We must receive the return within 14 days from the date of purchase. If received after 14 days, we will reach out to arrange for the product to be returned to the customer.
- Please note that we only offer exchanges for the same item in a different size, if available.
- Items marked as Final Sale are not eligible for return or exchange.
- Items must be in perfect condition to be accepted for return. Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached.
- The customer is responsible for all shipping costs related to the exchange.
- Once you ship your order to us, please allow up to 10 business days for our team to process it.
- If you have any questions please contact us at Info@byydesign.com
BY Y DESIGN is not responsible for lost or stolen packages.
Thank you.♡